Messages for Canada Post Employees

The rules of the 2009 Employee Survey Contest – August 31, 2009

"WIN A TRIP TO THE 2010 VANCOUVER WINTER GAMES CONTEST." Each survey will have a ballot inside that employees can mail in for a chance to win.a trip for two to the Olympic Winter Games, or a flat-screen tv or co-branded Canada Post/Vancouver 2010 merchandise.

Download PDF

Employee Video Contest

World Health Organization declares H1N1 a pandemic - Friday June 12, 2009

The World Health Organization has raised the H1N1 pandemic alert level to Level 6, which is characterized by community level outbreaks in more parts of the world. The pandemic declaration indicates geographic spread, not severity, as health officials have noted that the virus effects have been moderate to date.

It’s important to remember that the Public Health Agency of Canada has noted, in almost all circumstances, that the H1N1 flu is similar in severity to a typical seasonal flu. In most cases, suspected H1N1 flu cases do not require hospitalization and patients are being sent home and advised to follow the normal treatment for flu (drink plenty of fluids, rest, and avoid contact with others).

If you develop flu-like symptoms (cough, fever, fatigue, loss of appetite, and sore throat), please do not come to work, and contact your team leader immediately to advise them of the reason for your absence. If symptoms persist or worsen, seek medical attention.

The best way for employees to protect themselves from any flu virus is:

  • wash your hands frequently and thoroughly
  • if you don’t have access to soap and water, use a hand sanitizer
  • cover your mouth and nose with your arm when you cough or sneeze
  • avoid touching your mouth, nose or eyes

Additionally, employees with shared workstations may wish to disinfect common equipment (keyboards, telephones, etc.) as appropriate.

The Public Health Agency of Canada has posted some guidelines to assist people in treating family members or others who may have the H1N1:

Canada Post’s comprehensive Employee Assistance Program (EAP) has counselling services as well as a Health Information Service (“Nurseline”) which provides professional support and advice to employees and family members. The EAP is available 24 hours a day, seven days a week for immediate confidential help. The toll free number is 1 866 565-4903. TTY Service 1 877 338-0275. Or visit online counselling at:

Team leaders should post this information in a common area for all employees to see and place in Information Books. Please include a copy of the questions and answers that are posted on Intr@post as well.

For more information about the (H1N1) flu virus visit:

Human Swine Influenza Update - Thursday April 30, 2009

Taking our Direction from Public Health Agency of Canada

The health and safety of our employees and of all Canadians is our primary concern. Given the scope of our operations, the work that we do and the people we reach, it is extremely important that we be vigilant when it comes to dealing with this flu. For that reason, we as a company are taking our direction regarding the appropriate action and reaction, from the Public Health Agency of Canada. In fact, Mary Traversy, Senior Vice President of Operations has been in direct contact with Dr. David Butler-Jones, Chief Public Health Officer, with regard to Canada Post’s response. We will continue to work with all health agencies to make sure we are doing the right thing.

No cases of Swine Flu at Canada Post to date

We have not had any cases of Swine Flu confirmed at Canada Post as of today. We have had a small number of people with flu-like symptoms, who have recently returned from Mexico. Those people are staying home, and have had or are having tests. So far all of the tests have come back negative for this virus.

Inbound Mail from Mexico

Canada Post will continue to deliver incoming mail from Mexico. The following position was communicated to us by the Public Health Agency of Canada:

On consultation with our Public Health Managers who are Environmental Health Officers, there is agreement that the mail from Mexico does not pose an environmental and human health risk. Presently, there is a much higher risk of contamination from person- to-person contact.

That position is also encouraging with regards to the safety of delivering mail within Canada.

We Encourage Employees to get a Flu Shot

The Public Health Agency of Canada continues to recommend that you get your seasonal flu shot. Even though it is unlikely that the seasonal flu shot may protect you from the current "swine" flu, it may still have some protective effects. The flu shot will protect against the seasonal flu, which is still circulating. We suggest you contact your family physician or other healthcare provider for advice on your personal circumstances.

If you choose to get a seasonal flu shot and it is available to you, CPC will reimburse you for the cost. Please submit your invoice to your team leader.

Ongoing Communications with our Employees

Communications on everything related to the swine flu will be passed on to you through your supervisor. If the situation worsens we may have a need to contact you at home. To help facilitate these direct communications, make sure your personal contact information on SAP is accurate.

Wash your hands, frequently and thoroughly.

Moya Greene letter to Canada Post employees on human swine influenza - April 27, 2009

Dear Colleagues

As you may have heard on the news, the Public Health Agency of Canada has confirmed a limited number of cases of A, H1N1 swine flu among humans in Nova Scotia and British Columbia. All cases have contracted the same strain of human swine influenza that has been found in the U.S. and Mexico.

Human swine influenza is a respiratory illness that causes symptoms similar to those of the regular human seasonal flu. The symptoms include fever, fatigue, lack of appetite, coughing and sore throat.

According to the Public Health Agency, the cases reported in Canada and the US were milder than those reported in Mexico. All of the people reported to be affected so far in Canada and the US have recovered.

The health and safety of our employees and of all Canadians is our primary concern. Given the scope of our operation, the work that we do and the people we reach, it is extremely important that each and every one of you be vigilant when it comes to containing this flu.

First and foremost, if you think you may have the swine flu, please do not come to work, and contact a doctor immediately. I would also ask you to contact your team leader as soon as possible. We will make arrangements to inform the appropriate health authorities.

In addition there is a lot you can do to make sure you do not contract this or any other flu. The Public Health Agency advises Canadians to follow regular flu prevention methods which include:

  • Frequent thorough hand washing with soap and warm water, and it is always good to use an alcohol-based hand sanitizer, if soap and water are unavailable
  • Avoid touching your mouth, nose or eyes with your hands
  • Cough and sneeze in your arm or sleeve
  • Avoid shaking hands if you have any flu-like symptoms
  • Get your annual flu shot
  • Talk to your family doctor or a health professional if you experience severe flu-like symptoms
  • If you have recently been to Mexico and have flu-like symptoms, contact your family doctor
  • If you have been in contact with someone who has recently been to Mexico and has flu-like symptoms, and you develop flu symptoms, contact your family doctor, or other healthcare professional.

The Public Health Agency does not recommend the use of surgical masks. Evidence shows this is not effective in preventing transmission of influenza in the general public.

We will be taking our direction from the Public Health Agency of Canada ( I promise to keep you informed of any developments that may concern you directly. We will also share regular updates and links to the Public Health Agency of Canada site on Intr@post. For those of you who do not have access to a computer at work, but do have a home computer, we will be posting updates and links on

I want to thank each of you in advance for your vigilance and support at this time. Remember to help keep yourself, your family and your colleagues safe by taking the precautions recommended to fight the spread of this or any other flu.

Yours truly,

Moya Greene