The transition to community mailboxes is part of Canada Post’s Five-point Action Plan. Two-thirds of Canadian addresses do not have mail delivered to the door. Over the next five years, we will convert the last one-third of addresses that have delivery at the door to community mailbox delivery. The conversion starts in the following 11 communities in the fall of 2014.
There is no change to delivery in the lobby of an apartment, condo, seniors’ residence or to a rural mailbox.
Businesses in established business corridors or with larger volumes of mail will see no change in delivery.
Residents whose delivery will be changing will receive a package in the mail that includes a survey and information about the conversion.
Customers with door-to-door delivery will be converted to community mailboxes in 2014 in areas with postal codes that begin with:
Why are we making this change?
With Canadians mailing less and less each year, we have to make difficult decisions to secure the postal service for everyone. We know people don’t want us to become a burden on taxpayers. This change protects mail delivery but reduces the cost of providing it. Delivering mail to a community mailbox will cost half as much as delivering it to the door.
Why these neighbourhoods?
Several neighbourhoods in these areas already have mail delivered to community mailboxes. The operational structure that is required to deliver to community mailboxes already exists in these communities. This makes these neighbourhoods among the most suitable for efficient early conversion.
What’s going to happen ... and when?
It will be several months before community mailboxes are ready for use in the affected neighbourhoods. We’ll give residents plenty of notice. Meanwhile, using people’s feedback, we will work with municipalities to choose suitable locations.
What about those with mobility challenges?
We understand that some seniors and disabled Canadians may not be able to get to their community mailbox. We are developing solutions for people with significant mobility challenges and who lack viable alternatives.
What about businesses?
Businesses will continue to have delivery to the door if they are in well-established business areas or “business corridors” or get a relatively large volume of mail or parcels.
Find out more about community mailboxes’ key features.