Delivery Planning Standards Manual

Better understand Canada Post’s standards for new residential and commercial development.


  • Ensure that your customer mail receiving receptacles meet Canada Post’s requirements.
  • Discover the delivery options available to you.

What is the Delivery Planning Standards Manual?

Centralized mail delivery is now an essential part of all new residential and commercial developments in Canada. Our Delivery Planning Standards Manual, developed in cooperation with builders, developers, architects, planners, and municipal authorities, outlines the standards of customer mail receiving receptacles for every step in the development process, including:

  • Design
  • Construction
  • Installation

While the manual is comprehensive in detailing the delivery options available to you, it is essential that your plans be reviewed by a delivery planner. A listing of regional delivery planning offices can be found in the manual.