Service Availability

Updates about outages and interruptions to web services.

Scheduled maintenance and outages

Periodic outages allow us to perform upgrades and maintenance to keep your shipping tools running smoothly.


We perform weekly maintenance from Saturday at 9 p.m. to Sunday at 7 a.m. (EST). Please note that some features may not be available during these hours.


  • February 08, 2020
  • April 18, 2020
  • July 11, 2020
  • September 19, 2020
  • October 03, 2020

Unscheduled and emergency outages

In the event of an unscheduled or emergency outage that impacts your access to web services, we'll email you as soon as possible.

You can also get up-to-date outage information on the Developer Forum (for registered users only).