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Replies to Santa's letters are made possible through the support of Santa's trusted postal elves at Canada Post, CHEO and SickKids.

Need help with managing your mail?

Q:

How do I address letters and parcels?

A:

Follow these guidelines when addressing mail. Proper addressing helps us process your letters and parcels... Read full answer

Q:

What’s the best way to wrap a package for shipping?

A:

The following tips are recommended for most parcels but check our postal guide for information on how... Read full answer

Q:

What is the Canada Post holiday schedule?

A:

Canada Post is closed on national, provincial and territorial holidays, with no collection or delivery of... Read full answer

Q:

Learn what items cannot be sent through the mail

A:

Some items cannot be sent through the mail, whether for delivery within Canada or internationally. Other... Read full answer


Tips for online shoppers
Oct. 08, 2015

Online shopping gives customers around-the-clock access to different retailers, and allows them to easily compare prices... Continue