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Ticket details

  • Type: I haven't received any forwarded mail

Mail Forwarding/Hold Mail Service Information

* Required fields

If you're a Solutions for Small BusinessTM or enterprise customer, please enter your customer number here.

Example: A8A 8A8
Service Reference number *

Use postal code of new address for permanent domestic Mail Forwarding and active temporary domestic Mail Forwarding.

Use postal code of original address for inactive temporary domestic Mail Forwarding and international Mail Forwarding.

Do not enter zip codes or international postal codes.

Example: A8A 8A8
i

If you're listing multiple recipients, enter each name on a separate line.

Online

Your reference number can be found within your order confirmation email.

In Person

If you purchased your Mail Forwarding service at the Post Office, you can find your reference number on the Service Summary print-out or on the receipt.
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