You entered a valid number, but we are not able to show the tracking information for one of the following reasons:
- The item is in transit, but we haven't yet received it from the sender
- The item is coming from another country and is not in Canada yet. Track it on the postal website of the originating country first.
- The item was shipped more than a year ago
- The sender chose a service that doesn't include tracking
Please note that this is the most up-to-date information available in our system. Our customer service representatives have access to the same information presented here. If a tracking number is not in our system, our customer service representatives are not able to provide any further details.