CONTACTS

For claims or coverage questions, or to confirm covered dependents on your plans,
please contact Great-West Life.
Online:

Login to or sign up for Great-West Life’s GroupNet for Plan Members.
https://GroupNet.greatwestlife.com

By telephone:
1 866 716-1313 in English or French
1-800-990-6654 TTY
Note: Please have your employee ID and plan number ready when calling.
The Prescription Drug and Extended Health Care Plan number is 51391.
The Vision and Hearing Care Plan number is 51392.
The Dental Care Plan number is 51057.


By mail:
Quebec residents, excluding National Capital Region:
GREAT-WEST LIFE
HEALTH & DENTAL BENEFITS
800 DE LA GAUCHETIÈRE O SUITE 5800
MONTRÉAL QC H5A 1B9
All other residents:
GREAT-WEST LIFE
HEALTH & DENTAL BENEFITS
PO BOX 3050
WINNIPEG MB R3C 0E6

Contact AccessHR if you are an active employee and would like more information about:

  • How to apply for benefits
  • How to change benefits coverage
  • Confirming eligibility to benefits
  • Confirming status of benefits, single/family
  • Confirming premiums rates (you ca also check this on your pay statement)
By Phone: 1-877-807-9090
By Email: accesshr@canadapost.ca
By Mail: AccessHR
B125-2701 Riverside Drive
Ottawa, ON K1A 0B1

If you are a retired employee and would like more information about:

  • How to apply for benefits
  • How to change benefits coverage
  • Confirming status of benefits, single/family
  • Confirming premiums rates
Call Great West Life Retiree Administration: 1-866-249-5723

Express Scripts Canada Pharmacy

To enrol in home delivery with Express Scripts Canada, please visit www.member.express-scripts.ca