Canada Post - Manage My Mail

Mail Forwarding / Hold Mail Service

Self-Serve Tool: Manage your Service Online

Welcome back! Sign In to your Mail Forwarding or Hold Mail account to:

  • Extend your service
  • View your service details
  • Make changes or cancel your service
  • Change your password

Sign in to my account
Reference Number You can find your 8-digit Reference Number on your order confirmation or expiry notice email, post office Service Summary or receipt. You may also contact Customer Service at 1-800-267-1177 to retrieve your reference number.
Password Forgot your password? Need a password? (if you purchased the service at the post office)
Express Serve

In a hurry or didn’t provide an email address when you first purchased your service?

Upgrade/extend your service without signing-in to your account!

All you need is your:

  • Reference Number
  • Postal/Zip Code

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