Important Information for customers affected by the flooding in Ontario, Quebec and New Brunswick

Posted on April 25, 2019 by Canada Post in Important Updates

Updated June 11, 2019

Canada Post is delivering mail to the impacted areas where it is safe to do so. We continue to assess the situation and options in all areas to serve you as conveniently as possible.

Below is information for affected customers. Please continue to check this website and social media regularly for updates.

  1. Sign up for free Mail Forwarding Service

    Effective immediately, eligible residents and businesses displaced by the floods are being offered free Mail Forwarding Service for up to 12 months. Click here for details.

  2. Pick up your mail from an alternate location

    Where mail cannot be delivered, we have secured mail and parcels at one of our facilities and it is available for pick up. We will update this website as more information becomes available. Please remember to bring valid government-issued photo identification to pick up your mail.

Quebec
Ontario

Quebec

Impacted areas Pick up location Hours of operations
Gatineau – residents with postal codes starting with J8M Masson Post Office, 785 Masson Road, Gatineau Monday to Friday, 9am to 12pm and 1pm to 5pm
Gatineau – residents with postal codes starting with J8P, J8R, J8T, J8V Canada Post Gatineau depot, 139 Racine Street, Gatineau Monday to Friday, 7am to 8 pm
Gatineau – residents with postal codes starting with J9J, J9H Canada Post Aylmer depot, 210 ch d’Aylmer, unit 4, Gatineau Monday to Friday, 7am to 8pm
Vaudreuil-Dorion, Terrace Vaudreuil, Ile Perrot Nord, Ile Cadieux Vaudreuil-Dorion Post Office, 100 De Lotbinière, Vaudreuil-Dorion Monday to Friday, 10am to 5pm
Rigaud Rigaud Post Office, 71 St-Viateur, Rigaud Monday to Friday, 9:30am to 5:45pm
Nicolet Nicolet Post Office,130 Mgr Panet Monday to Friday, 8:30am to 5:15pm
Lachute Lachute Post Office, 576 Principale, Lachute Monday to Friday, 9:30am to 5:30pm
Scott Jonction 1191 Président Kennedy (church basement) Monday to Friday, 8:30am to 5pm
Laval Ouest 4800 Louis B Mayer Road, Laval Monday to Friday, 9:30am to 6pm
Maniwaki, Déléage 267, Notre Dame Street, Maniwaki Monday to Friday, 8:30am to 5:30pm
Pierrefonds, Ile Bizard, Sainte-Geneviève, Dollard-des-Ormeaux Pierrefonds Post Office, 14975 Blvd Pierrefonds Monday to Friday, 9:30 am to 6 pm
Maskinongé 14 Ste-Marie Monday, Tuesday, Wednesday and Friday, 8:30am to 12pm and 2pm to 5:45pm, Thursday, 8:30am to 12pm and 2pm to 6:30pm
St-Barthélémy 1981 Lamarche Street Monday, Tuesday, Wednesday and Thursday, 8:30am to 12:30pm and 2pm to 5:15pm, Friday, 8:30am to 12pm and 2pm to 6pm
Chapeau 96 St-Jacques Monday to Friday, 9am to 12:30pm and 1:30pm to 4:45pm, Saturday 9am to 12pm
Fort Coulonge, Mansfield Fort Coulonge Post Office, 176 Principale Street Monday, Tuesday, Wednesday, Friday, 9am to 5pm, Thursday 9am to 6:30pm
Namur 996 A Centenaire Monday to Friday, 10am to 12:40pm and 2pm to 4:30pm
Shawville 100 Victoria Monday to Friday, 8am to 5:45pm, Saturday 9am to 12pm
St André d’Argenteuil 181, rte du Long Sault Monday, Tuesday, Thursday, Friday, 9:30am to 5pm, Wednesday, 9 :30am to 6pm
St Jean sur Richelieu 246 Champlain Monday to Friday, 10am to 5:30pm
Gracefield 15 Principale Monday to Friday, 9am to 5pm, Saturday, 9am to 11:45am
Ile Bélair 4570, Ambroise Lafortune Monday to Friday, 9:30am to 5:30pm

Ontario

Impacted areas Pick up location Hours of operations
Mattawa 1240 John Street, Mattawa (Bowling Alley) Monday to Friday, 8am to 5pm (closed from 12pm to 1pm)

Archive