Online retailers, regardless of their size, are often so busy handling day-to-day details of the business that holiday preparations can get pushed aside. While key selling periods like Cyber Week and Boxing Week can feel far away, early planning goes a long way towards attracting more customers, and finishing the year with a bang. Continue reading
One of the biggest challenges associated with online retail is the seasonal surge in orders and the resulting staffing demands. But handling peak holiday shopping is less about merely beefing up your workforce and more about fine-tuning your overall operating systems, maintains fulfillment expert David Kang. Continue reading
Stressed over e-commerce returns shipping cost? Online shoppers tell us they are often willing to share the cost of delivery. Find out more. Continue reading
Canadian businesses of all sizes invest a great deal of time, money and energy into attracting browsers, and converting them into buyers. But if a customer isn’t completely satisfied with their purchase, allowing them to easily and successfully return it can mean the difference between whether they stay loyal to your business or head to the competition. Continue reading
Jingle Bells in June and July? You bet! Last year’s holiday e-commerce volumes saw double digit growth. Information gathered from Canada’s top e-commerce retailers, collected in the 2017 Holiday Survival Guide, outlines the sales and shipping promotions, timing and returns strategies that upped volumes. Continue reading
Hyperlocal targeting displays your marketing where people live, work and play. It shines a spotlight on how well you fit their needs – and how conveniently you’ll meet them. It should highlight your unique value proposition at just the right moment in the buying journey to drive in-store and online sales. Continue reading
Give your e-commerce business an edge with enhanced delivery and shipping options. Learn about FlexDelivery and how you can offer it to your customers. Continue reading
In an ideal world, your customers would be satisfied with every product you deliver, the first time you send it to them. But sometimes clothing doesn’t fit, electronic devices don’t work properly, or furniture clashes with a consumer’s decor. Continue reading
Use these smart inventory management techniques to take control of your operations and plug potential money leaks. Continue reading
Find out how 10 of our favourite time-savings apps can help you with communication, organization, accounting, and daily business tasks. Continue reading