How to cash a postal Money Order or get a refund
You can cash your postal Money Order at any Canada Post office. You can also cash or deposit your Money Order at your bank.
Sometimes a post office may not have enough funds available to cash your Money Order immediately. In that case, you can visit another post office or come back at a later time.
If you cash your Money Order at a financial institution, note that some may charge a fee for foreign postal Money Orders. You’ll need to bring government-issued ID with you to cash a postal Money Order.
You can request a refund for a Money Order that has not been cashed. Call Canada Post at 1-800-563-0444 and be ready to provide the serial number of the Money Order. This is printed on your sales receipt.
The $7 purchase fee is non-refundable.