Notice of Delivery Attempt Made / Verifying recipient’s address

Your tracking status shows Delivery Attempt Made / rescheduled for delivery next business day

This could mean:

  • We tried to deliver your item but were not successful. Normally, we try to deliver the item the next business day.
  • The item was brought back to the depot and cannot yet be collected from a postal outlet.

Tracking status is “Verifying recipient's address; Possible delay”

Our delivery agent is verifying the recipient’s address. Your item will go out for delivery once the agent has verified and corrected any issues with the address.

We try hard to verify the address on the item so that we can correctly deliver it. If we can’t verify the address, we return the item to the sender. Once the return process starts, we cannot stop it.