Supported browsers

The supported web browsers for the Canada Post and epost websites are as follows:

PC - Windows® 7, 8
Internet Explorer® - latest version
Firefox® - latest version
Chrome™ - latest version

Mac® - Apple OSX 10.9
Safari® 7+

Mobile IOS -
iOS versions: iOS 7+
Safari 7+

Mobile Android™ -
4.4 (KitKat)
5.0 (Lollipop)
6.0 (Marshmallow)
Browser 4+

BB10 OS Versions: 10.2.1 and up

Note: Support for Blackberry devices applies only to the following sections of home page, support, Find a Postal Code, Find a Rate, Find a Post Office and Track.

How do I check which browser version I am using?

To see which browser version you are using:

  • Windows - Select Help at the top of your Internet browser window.
  • Mac - Click the name of the browser in the top left corner and select About (browser) in the menu.

Adobe Flash plug-in

Our site uses Adobe Flash technology for delivering rich media content, and an interactive, multimedia online experience. Although the website is fully functional without the Flash plug-in, to take advantage of this quick and engaging technology, your web browser needs to have the Flash Player plug-in installed.

If you don’t already have it installed, you can download Adobe Flash free.

Adobe Reader

Our site uses Adobe technology for delivering rich content in a portable document format. To view or download this type of document, you need to install Adobe Reader.

If you don’t already have it installed, you can download Adobe Reader free.


Our website uses JavaScript to enhance navigation and provide interactive pages. JavaScript is a basic scripting language that allows web authors to create dynamic pages that react to user interaction. It is a "safe" programming language, one that cannot access any system controls or hardware on a user's computer.

Currently all of our online tools require JavaScript. To use them, ensure that JavaScript is enabled in your web browser.


A cookie is a small text file placed on your web browser by a web server. It acts as an identification card that is unique to you, and can only be read by the web server that gave it to you.

Our website uses session cookies to improve site navigation and to enhance your online experience by maintaining information from page to page within these applications. Session cookies are automatically deleted from your computer when you close your browser session.

Persistent cookies

Persistent cookies allow you to maintain your logged in status while using our site and help us customize your online experience by remembering key bits of information such as which official language you prefer.

Cookies are required to use the website. Disabling cookies may cause the website to malfunction.

Bookmarks and favourites

Bookmarks and favourites are a way of saving an address of a specific page so that you can return to it quickly, without having to retype the address. Whether you are using Mozilla Firefox, Internet Explorer, Google Chrome or Apple Safari the procedure is similar. Learn how to bookmark a website.