I’m going to be away longer than expected. How can I extend Hold Mail?

Before your Hold Mail service ends

You can extend the duration of your Hold Mail service online, whether you purchased it online or at a post office. All you need is the reference number from your post office receipt or from the confirmation email we sent when you placed your original order.

Extend Hold Mail service online

After your Hold Mail service ends

If your original Hold Mail request has ended, you must purchase Hold Mail again.