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Sending / Issues

How do I cancel a manifest online?

You can cancel a shipping manifest for many services online, as long as you haven’t provided your shipment to Canada Post yet. You can cancel the manifest for services such as:

  • Expedited Parcel™
  • Xpresspost™
  • Priority™ Worldwide
  • Regular Parcel™
  • Small Packet™
  • Tracked Packet™

Note: If you plan to replace your manifest with a new one, create your new manifest before you cancel your old one. During the cancellation, reference the new manifest.