What do I do if I receive someone else's mail with my forwarded mail?

If you purchased the Mail Forwarding service but some of the forwarded mail that you’re receiving is for someone else, please use this form to create a service ticket to report this problem.

Still need help? Submit a service ticket.

Sign in to save time and track progress on your service ticket, 24/7.

Choose Business if you have a Canada Post customer account number.

Create your service ticket.