What do I do if my Canada Post Prepaid Reloadable Visa card is lost or stolen?

If your card is lost or stolen, report it right away to Visa Card Services at 1-844-590-8876.

Once your account is verified, you will be given a replacement card and any available balance will be transferred to the new card.

As long as you report the lost or stolen card immediately, you will not be responsible for any unauthorized charges. Certain limitations apply, see the Terms & Conditions for details.