Canada Post Neighbourhood Mail delivery standards

See estimated delivery times for your unaddressed marketing mail

Delivery standards are estimates of the number of days* it will take for your items to be delivered once they are brought to a post office or mail processing plant.

Delivery standards are comprised of two components, transportation time and delivery cycle, which added together determine the delivery standard.

The Canada Post Neighbourhood Mail™ service delivery standards vary depending on your items’ size, weight, origin, destination and mailing options such as transportation.

If you bring your mailing to the processing location responsible for local delivery, your delivery standards are as follows.

CategoryThicknessWeightDelivery Cycle*
Standard and Oversize up to 0.75 in. (1.91 cm) up to 200 g (7.05 oz.) up to 3 business days
up to 1 in. (2.54 cm) up to 300 g (10.58 oz.) up to 4 business days
up to 500 g (17.64 oz.) up to 9 business days

* For non-letter carrier routes, the delivery cycle, in business days, is 1 day for items up to 500 g (17.64 oz.) and 3 to 5 days for items up to 1,000 g (35.3 oz.) with a maximum thickness of 1.5 in. (3.81 cm).

Find a Neighbourhood Mail™ deposit location.

Transportation time

The number of business days required to move Neighbourhood Mail items from the Canada Post facility where the customer deposits the items to the facility from which the items will be delivered.

Calgary Charlottetown Edmonton Halifax
Hamilton Kitchener London Moncton
Montréal Ottawa Québec Regina
Saint John Saskatoon St. John’s Toronto
Vancouver Victoria Winnipeg  

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Dimensions (standard and oversize)

Ensure that your mail meets the exact specifications in the Neighbourhood Mail Customer Guide.

*These delivery standards are not guaranteed.