Item level detail is not available in Shipping profile and Performance summary reports. It can be found in the Tracking summary report.
The Intelligence 360 Tracking summary report provides item level details on the status of your Outbound and Inbound items throughout delivery.
Information is held for two years within My reports. It dates from the time your company is set up to use Intelligence 360.
Information in Intelligence 360 is updated every 15 minutes.
Intelligence 360 does not allow you to build a custom report. You can download its eight standard reports into Excel, CSV or PDF format and then customize them.
To add a customer number to Intelligence 360, call your sales representative.
You can see items in Intelligence 360 that have a tracking number but have not been received by Canada Post.
These Terms and Conditions govern your use of the Package Redirection service for shippers.
These Terms and Conditions govern your selection and use of the Delivery preference option for the Package you are tracking.
These Terms and Conditions govern your use of Canada Post’s Pay duty and taxes option for the Package you are tracking.
