Support

Get all the information, answers and assistance you
need. Browse common support questions, report a
problem or contact us through social media or by phone.

Support

Get all the information, answers and assistance you need. Browse common support questions, report a  problem or contact us through social media or by phone.

Cash Passport security

Keep your Cash Passport funds safe while you travel and when shopping online. Tips on avoiding fraud and what to do if your card is lost or stolen.

Mastercard Global Assistance

Call Global Assistance at any time, from anywhere in the world for Cash Passport support, to notify Mastercard of a lost or stolen card or to contest a charge.

Postal Money Order Colours

Find out why postal Money Orders don’t all look the same. Most, however, are either peach (Canadian dollars) or green (U.S. dollars).

Letter of Authorization

A letter of authorization lets you act on behalf of another person or a business to pick up mail or apply for postal services. Download one here.