Support

Get all the information, answers and assistance you
need. Browse common support questions, report a
problem or contact us through social media or by phone.

Support

Get all the information, answers and assistance you need. Browse common support questions, report a  problem or contact us through social media or by phone.

Temporary parcel pickup locations

We're introducing more ways to get your parcels during the holiday season. Get information on longer post office hours and temporary parcel pickup locations.

Cannabis promotion

Services, guidelines and restrictions for promoting cannabis in Canada as a licensed seller.

How to package cannabis for shipping

Learn about Health Canada packaging and labelling regulations for cannabis. Then find out how to prepare your cannabis for shipping to Canadians.

Shipping medical cannabis

Specialized support teams and products to support businesses shipping medical cannabis and improve the experience of their customers.