Hold Mail

Trust that your mail is safe and secure while you’re away

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  • Security

    Keeps your mail safe when you’re away

  • Privacy

    Ensures valuable mail stays private

  • Reliability

    Know that your mail is in good hands

  • Convenience

    Buy online in a few short steps

  • Here’s why you should choose Hold Mail.

Don’t worry. We’re looking after your mail.

Hold Mail service is the convenient and secure way to take care of your mail when you’re away. The service temporarily stops mail delivery at your address when you’re not there to receive it. It gives you peace of mind, knowing that your mail is safely stored at a Canada Post facility and not left unattended in your mailbox.

Residential Hold Mail service

For when you’re away on vacation or during renovations that prevent you accessing your mailbox.

  • We can hold your mail for as little as 1 day.
  • We’ll deliver your mail the business day after your Hold Mail service ends.
  • Stops Canada Post from delivering flyers while you’re away too.

Learn more about what we hold.

Have a community mailbox? Hold Mail prevents it from filling up and having your mail returned to sender while you’re away.

Business Hold Mail service

Perfect for small businesses such as:

  • Stores that have mail delivered at the counter.
  • Schools and seasonal businesses that regularly close for a period of time.
  • Home-based businesses.

Pricing

Residential
Price
Up to 2 weeks: $20
Each additional week: $9.25
When to buy
Minimum 3 days before start of service
Each order includes
Up to 4 individuals at the same address
To order online you need
Canadian credit card
Valid email address
To order at a post office you need
Government-issued photo ID
Authorization to act on behalf of someone else (if applicable)
Learn more
Business
Price
Up to 1 week: $40.95
Each additional day: $7.50
When to buy
Minimum 5 days before start of service
Each order includes
Up to 2 businesses or a combination of up to 2 businesses
and 2 individuals at the same address
To order online you need
Canadian credit card
Valid email address
To order at a post office you need
Government-issued photo ID
Authorization to act on behalf of the business
Learn more
 ResidentialBusiness
Price
 

Up to 2 weeks: $20
Each additional week: $9.25

Up to 1 week: $40.95
Each additional day: $7.50

When to buy
 

Minimum 3 days before start of service

Minimum 5 days before start of service

Each order includes
 

Up to 4 individuals at the same address

Up to 2 businesses or a combination of up to 2 businesses and 2 individuals at the same address

To order online you need
 

Canadian credit card

Valid email address

Canadian credit card

Valid email address

To order at a post office you need
 

Government-issued photo ID

Authorization to act on behalf of someone else (if applicable)

Learn more

Government-issued photo ID

Authorization to act on behalf of the business

Learn more

How to buy

Order quickly and easily online

Prefer to order at a post office? Save time by filling out the Hold Mail order form in advance.

Residential
Business

Buy Residential Hold Mail

Purchase Hold Mail online at least 3 business days before your service start date.

Important! Before you begin

Make sure you are eligible to purchase Hold Mail service:

  • My address is in Canada.
  • I am not located in a shared delivery location (dormitory, hospital, hotel or where several businesses share an identical address).
  • I do not receive mail through a privately administrated mailbox company.

Review and agree to the following terms and conditions:

This Hold Mail service request is for my personal, residential use only. I agree that providing inaccurate information will result in cancellation of my service without refund and I understand and agree to the terms and conditions.

Agree and continue

All information you submit online is fully encrypted and secure.

Buy Hold Mail for businesses

Purchase Hold Mail online at least 5 business days in advance.

Important! Before you begin

Make sure the business is eligible to purchase Hold Mail service:

  • The business address is in Canada.
  • The business does not share an address with more than one other business.
  • The business does not receive mail through a privately administrated mailbox company.

Confirm if you are purchasing the service for:

 

 

Review and agree to the service’s terms and conditions:

By purchasing this business Hold Mail service, I hereby agree to have the legal authority to act on behalf of the business/organization named in this request. I agree that providing inaccurate information will result in cancellation of my service without refund, and I understand and agree to the terms and conditions.

Agree and continue

All information you submit online is fully encrypted and secure.

  • Keeps your mail safe and private

    Trust that mail such as cheques, bills and tax documents will stay private.

  • Adds to your security

    Avoid leaving an overflowing mailbox that signals when you’re away.

  • More reliable than neighbours

    Your mail will be safely held by Canada Post and delivered promptly when you return.