Priority

Our fastest service that’s guaranteed and trackable1

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  • Speedy

    Our fastest delivery for urgent items

  • Secure

    Signature collection for no extra charge

  • Efficient

    On-demand pickup for no extra charge

  • Peace of mind

    On-time money-back guarantee1

  • Priority delivers when fast shipping matters.

When you need rush delivery of valuable items

Priority™ service offers Canada Post’s fastest delivery for your time-sensitive documents and parcels. Are you sending important legal documents abroad? Need to send the newest smartphone release to a customer by tomorrow?

Priority is the perfect delivery option when you want speed and peace of mind.

Ship to Canadian, U.S. and international destinations

Canada

Local, regional and national delivery

Priority
Local – Next day
Regional/National – Next day2

Rush delivery within Canada with tracking, on-time delivery guarantee and signature options available at no extra charge.

U.S. and International

All U.S. states and over 192 countries worldwide

Priority Worldwide
U.S. – 10:30 a.m. the next business day3
International – 2 or 3 business days3
Our fastest international shipping service to the U.S. and destinations around the world. Delivered worldwide through the extensive FedEx network.

Canada

Local, regional and national delivery

U.S. and International

All U.S. states and over 192 countries worldwide

Priority
Local – Next day
Regional/National – Next day2

Rush delivery within Canada with tracking, on-time delivery guarantee and signature options available at no extra charge.

Priority Worldwide
U.S. – 10:30 a.m. the next business day3
International – 2 or 3 business days3
Our fastest international shipping service to the U.S. and destinations around the world. Delivered worldwide through the extensive FedEx network.

Learn more about how Canada Post delivers items within Canada.

Features and value-added options

Features are included in the basic price of a service. For an additional cost, you can customize your shipment with value-added options.

For an at-a-glance view of what’s available for each service, see the Features and value-added options table.

More detailed information can be found in the Parcel Services Customer Guide.

Features

On-time delivery guarantee1

Be assured your delivery will arrive on time. If it isn’t, you’ll receive replacement service or credit equivalent to the shipping charges.

Tracking, delivery updates and delivery confirmation

Both shipper and recipient can track delivery progress with a unique tracking number. You can also track from Canada Post’s mobile app or receive email notifications.

Liability coverage up to $1004, 5

Ship confidently with up to $100 liability coverage against loss or damage. If you are sending valuable items, you can purchase additional liability coverage for extra peace of mind.

Signature6

Ensure a personal hand-off of the item at delivery. The name of the signatory is recorded as well as the signature.

Hassle-free U.S. and international customs clearance

Any duty or tax owing will be collected from the recipient upon delivery.

Value-added options

Depending on your needs, you can choose from the following value-added options, which are available for additional fees.

Additional liability coverage

  • Up to $5,000 for Priority5
  • Up to $1,000 for Priority Worldwide5

Return to sender

If a delivery cannot be completed, we will safely return the parcel to you. Return fees may apply.

Signature by hard copy7

If you require a hard copy of the name and signature of the person who signed for the item, you can get it free online, or have a copy sent to you for a fee.

Collect on delivery up to $5,000 ($1,000 cash)

A resident of the address must pay the COD amount before the shipment is handed over. Available for shipments within Canada only.

Features for business customers only

The following value-added options are available for extra fees if you are a member of Solutions for Small Business, or have a commercial account with Canada Post.

Pickup services

Save time — arrange a convenient pickup time for no extra charge:

  • On-demand pickup8
  • Third-party on-demand pickup8

Value-added options for business customers only

Choose and pay only for the additional services that you need.

Reference number tracking

You can associate your own internal reference number or reference name to a shipment when creating the shipping label.

Flexible delivery options

Provide the best customer experience possible by offering convenient delivery choices. Available for shipments within Canada only. Learn more about how Canada Post delivers items within Canada.

Leave at door9, 10

If no one answers the door, the delivery agent will look for a safe location on the receiver’s property. If not available, the item will be left at a local post office for pickup.

Card (hold) for pickup9

A delivery notice card will be left for the addressee and the item will be forwarded to the designated post office. Ideal for shipments containing temperature-sensitive items.

Do not safe drop9, 10

If the item does not fit in the mail receptacle and if no one answers the door, a delivery notice card will be left and the addressee will be able to pick up the item at the designated post office.

Deliver to post office9

Your online consumers can choose to have their items delivered to a post office of their preference, such as near their work or cottage.

Returns

Available for shipments within Canada only.

Parcel return labels9

Simplify customer returns with Canada Post. We offer several options for collecting returns and exchanges of online purchases. All parcel return labels contain a unique tracking number and barcode, which allow return shipments to be tracked. You will be charged only if your parcel return label is used.

Signature and identity services

Available for shipments within Canada only.

Proof of age9

Protect your business by ensuring that when the receiver appears to be less than 25 years of age, valid photo ID is requested.

Proof of identity9, 11

Proof of identity gets in-person authentication of the intended recipient. It is ideal for large shippers of valuable documents or merchandise such as credit cards, identity cards and high-value goods.

Pickup services

Canada Post offers a range of convenient and affordable parcel pickup options:

  • Scheduled pickup12
  • Third-party scheduled pickup12

Our pickup services are available to businesses in most urban and suburban areas. Use the parcel pickup tool to see if pickup is available in your area, request a pickup and find local call-in cut-off times for on-demand.

Pricing and how to buy

Get an estimate

Priority pricing is based on the size, weight, origin and destination of your package.
Calculate a rate

Buy prepaid envelopes in advance

Ship your items and documents using flat rate, postage-paid Priority envelopes and labels, as you need them. Available in various sizes to all Canadian destinations. Buy now

Save on shipping with Solutions for Small Business

Solutions for Small Business customers save13 up to 28% on domestic shipping and up to 40% on shipping outside Canada.

Sign up to save

High-volume shippers save with ongoing discounted rates

You may qualify for discounted rates. Call our commercial service network to speak with a representative at 1-800-260-7678.

Features and value-added options

Priority
Buy now
Features
Tracking and delivery

On-time delivery guarantee1

Tracking and delivery confirmation

Delivery updates

Coverage and COD options

Liability coverage (up to $100)4, 5

Additional liability coverage (up to $5,000)

$

Additional liability coverage (up to $1,000)5

Collect on Delivery (COD) up to $5,000 ($1,000 cash)

$

Signature

Signature6

Hard-copy signature7

$

Returns

Return to sender14

$

Priority Worldwide
Features
Tracking and delivery

On-time delivery guarantee1

Tracking and delivery confirmation

Delivery updates

Coverage and COD options

Liability coverage (up to $100)4, 5

Additional liability coverage (up to $5,000)

Additional liability coverage (up to $1,000)5

$

Collect on Delivery (COD) up to $5,000 ($1,000 cash)

Signature

Signature6

Hard-copy signature7

Returns

Return to sender14

FeaturesPriority
Buy now
Priority Worldwide
Tracking and delivery

On-time delivery guarantee1

Tracking and delivery confirmation

Delivery updates

Coverage and COD options

Liability coverage (up to $100)4, 5

Additional liability coverage (up to $5,000)

$

 

Additional liability coverage (up to $1,000)5

 

 

$

Collect on Delivery (COD) up to $5,000 ($1,000 cash)

$

Signature

Signature6

Hard-copy signature7

$

Returns

Return to sender14

$

Features and value-added options for businesses only

Priority
Buy now
Features

Solutions for Small Business savings

 

Tracking and delivery

Reference number tracking

Delivery to a Post Office Box15

Flexible delivery options

Leave at door (do not card)9,10

Card (hold) for pickup9

Do not safe drop9, 10

Deliver to post office9

Returns

Parcel return labels9

$

Signature

Proof of age9

$

Proof of identity9, 11

$

Pickup services

On-demand pickup8

Third party on-demand pickup8

Scheduled pickup12

$

Third-party scheduled pickup12

$

Legend:
✓ Feature is included in the service at no additional charge.
$ Available for a fee.
— Not available for that service.
Priority Worldwide
Features

Solutions for Small Business savings

 

Tracking and delivery

Reference number tracking

Delivery to a Post Office Box15

Flexible delivery options

Leave at door (do not card)9,10

Card (hold) for pickup9

Do not safe drop9, 10

Deliver to post office9

Returns

Parcel return labels9

Signature and identity services

Proof of age9

Proof of identity9, 11

Pickup services

On-demand pickup8

Third party on-demand pickup8

Scheduled pickup12

Third-party scheduled pickup12

Legend:
✓ Feature is included in the service at no additional charge.
$ Available for a fee.
— Not available for that service.
FeaturesPriority
Buy now
Priority Worldwide

Solutions for Small Business savings

 

 

Tracking and delivery

Reference number tracking

Delivery to a Post Office Box15

Flexible delivery options

Leave at door (do not card)9,10

Card (hold) for pickup9

Do not safe drop9, 10

Deliver to post office9

Returns

Parcel return labels9

$

Signature and identity services

Proof of age9

$

Proof of identity9, 11

$

Pickup services

On-demand pickup8

Third party on-demand pickup8

Scheduled pickup12

$

Third-party scheduled pickup12

$

Legend:
✓ Feature is included in the service at no additional charge.
$ Available for a fee.
— Not available for that service.

  1. On-time delivery guarantee does not apply to post office box addresses, food items, nor to items mailed to U.S. territories and possessions, United States Army Post Offices (APOs) or military installations and will also be void on any shipments that are delayed by customs or by any other regulatory authority. Exceptions and conditions apply. See General terms and conditions. See the terms of the Priority Worldwide money-back guarantee.
  2. Delivery standards are for items sent between most major urban centres and depend on origin and destination. Delivery standards are in business days, not calendar days. Some exceptions apply.
  3. Exceptions and conditions apply.
  4. An additional charge will apply for declared value for carriage over $100.
  5. Exceptions and conditions apply.
  6. Signature can be selected at time of purchase as a no-charge option for Priority deliveries within Canada. For Priority Worldwide, signature is automatically included at no additional charge and is provided when available.
  7. Signature image is available online at no additional charge (signature option must be selected at time of mailing).
  8. Find out where Canada Post offers pickup services or request a pickup. Customers may pay by “ACCOUNT” or by credit card.
  9. Available for shipments to Canadian destinations, which are prepared with Canada Post’s Electronic Shipping Tools (EST) or a customer-developed/third-party shipping system.
  10. This option is only available for items that are usually delivered to the door.
  11. Customers must sign up for this option. Contact your Canada Post sales representative for details.
  12. Scheduled pickup is free when customers purchase $15,000 and over of parcel shipping services annually per pickup location. Fee applies for customers who purchase less than $15,000 of parcel shipping services annually. Customers must purchase over $2,500 of parcel shipping services annually to qualify for scheduled pickup service. Scheduled and third-party scheduled pickups available only to commercial customers with a parcel agreement.
  13. Some conditions and exceptions apply and are subject to change without notice.
  14. All associated parcel return shipping fees are the responsibility of the customer and are based on the greater of the actual weight or the volumetric equivalent of actual weight.
  15. Some exceptions apply. See available destinations.

Note: All options must be selected at time of shipping. Exceptions and conditions apply. For more information, see Canada Post’s Parcel Services Customer Guide.

Services to give your business an edge

We offer a range of business shipping tools and services to save you time and enhance your customer experience.

 

Web Services

Offer an exceptional e-shopping experience. Easily integrate our shipping information and delivery options into your e-commerce platform, website or custom application.

 

 

Electronic Shipping Tools (EST)

Prepare shipping paperwork and automate your processes. Choose from 3 suites of software applications depending on your business needs:

 

Compare with other Canada Post shipping services

Give your customers the choice of Priority, XpresspostTM or Expedited ParcelTM services to meet all their speed and budget needs. See the Compare shipping services table.

  • Fastest delivery and convenient

    Canada’s largest delivery network has 6,300 postal outlets for convenient pickup and drop-off. 

  • Track your rush delivery on the go

    Track and confirm your delivery status from the Canada Post mobile app. 

  • Unparalleled delivery reach across Canada

    Send your item to any of Canada’s 15.5 million addresses.

  • Extensive reach

    Ship to all U.S. states and over 192 countries worldwide. 

  • Flexible delivery options

    Offer convenient delivery choices to your customers.

  • Delivered worldwide through FedEx

    Worldwide service provided by Canada Post and FedEx Express.