Support

Receiving /

I was home all day. Why did you leave a notice card instead of delivering my item?

We attempt to deliver all parcels and letters directly to you. However, we need to leave a delivery notice card if:

  • The sender requested that we leave a notice card for you.
  • The item does not fit in the parcel compartment of a community mailbox that is more than 500 m from your residence.
  • We are issuing keys for your community mailbox.

Please pick up your parcel or letter at the post office location indicated on your delivery notice card.